Case Study: PTC achieves 94% user adoption with Bonzai Intranet

How PTC Got A 94% User Adoption Rate With Bonzai

PTC, a global software company based in Boston with 5,000–10,000 employees, was struggling with a 15-year-old, heavily customized homegrown intranet that was clunky, hard to navigate, and full of outdated and duplicated content. Seeking a Sharepoint-compatible solution to improve search, engagement and content ownership, PTC selected Bonzai Intranet (Bonzai Intranet for Sharepoint 2016) to replace their legacy platform.

Bonzai Intranet was deployed quickly, giving IT time to focus on other business applications while delivering features like intuitive search, content targeting, social capabilities and auto-expiration for news. The new Bonzai Intranet drove a 94% user adoption rate in the first month, a 340% increase in social activity, eliminated content duplication (100% decrease), and boosted productivity by empowering departments to own and target their content.

PTC

Jeff Rousell

Director of IT and Business Systems