Case Study: Capital Power Corporation saves $225K and boosts employee engagement 42% with Bonzai Intranet

Capital Power’s Bonzai Intranet Receives Intranet Design Award

Capital Power Corporation, a 500–1,000 employee utilities company, faced an obsolete custom intranet that became hard to edit, saw low user engagement, and lost key functionality after a SharePoint upgrade. Needing a mobile-responsive, cost-effective platform that met a long list of requirements, Capital Power selected Bonzai Intranet’s BONZAI for Office 365 to replace their legacy system.

Bonzai Intranet’s team used research-driven design, employee task testing and Bonzai GPS (information architecture, governance and search) to simplify navigation and ensure most content was reachable within two clicks. The new BONZAI for Office 365 intranet met 95% of requirements out of the box, saved Capital Power $225k, drove over 10,000 views and 800+ downloads in three weeks, increased engagement 42% by six weeks, drastically reduced support needs, delivered full mobile responsiveness, and won a 2018 Nielsen Norman Group Intranet Design Award.

Capital Power Corporation

Tricia Johnston

Director of Corporate Communications