Case Study: Horizon Credit Union achieves 90% employee adoption and faster information access with Bonzai Intranet

90% of Employees Rely On Horizon Credit Union’s AwardWinning Intranet To Publish And Find Information

Horizon Credit Union faced a broken legacy intranet that made it hard for employees to find current documents, had no search, and restricted publishing to a few technical users—creating bottlenecks, low engagement, and version-control confusion. To solve this, Horizon Credit Union selected Bonzai Intranet and its BONZAI Online Intranet to replace the old system and align the platform with their branding and usability needs.

Bonzai Intranet delivered a custom information architecture, improved UX, enterprise search, and self-service publishing so all employees can add and retrieve content quickly. The new Bonzai Intranet became the organization’s single source of truth, driving measurable gains: 90% of employees connect multiple times daily, faster information retrieval and publishing, higher engagement, streamlined document management, and recognition with the 2018 Diamond Website Award.

Horizon Credit Union

Kimberly La Liberte

Marketing Manager