Case Study: Sanofi accelerates patient treatment access with Bonterra CyberGrants for Life Sciences

Sanofi accelerates patient approvals to under 36 hours with Bonterra

Sanofi, a global healthcare company, faced challenges in managing its Rare Humanitarian Program due to manual, paper-based application processes. These legacy systems caused significant delays, communication bottlenecks, and limited reporting capabilities, hindering the delivery of critical treatments to patients in need. To address this, they turned to Bonterra and implemented its CyberGrants for Life Sciences platform.

Bonterra's solution digitized the workflow through a Patient Online Referral Tool (PORT), allowing physicians to submit applications directly. This streamlined the process, reduced errors, and provided greater visibility. The results were dramatic, with Bonterra enabling Sanofi to cut approval times dramatically; one application from a new physician in Uganda was processed in under 36 hours. The program now efficiently supports over 1,100 patients annually across more than 70 countries.

Sanofi