Case Study: Instacart boosts employee social impact participation with Bonterra Deed

Instacart boosts employee social impact participation by 40% with Bonterra

Instacart, a leader in grocery delivery, struggled with a legacy platform that made employee participation in social impact programs difficult. Their employees found it hard to navigate volunteering, donations, and engagement campaigns, creating a high volume of support requests for the lean social impact team. To address this, Instacart partnered with Bonterra and implemented its Bonterra Deed solution.

Bonterra implemented its Deed platform to unify giving, volunteering, and employee engagement into a single intuitive system. This self-service solution empowered employees and streamlined administration. As a result, Instacart reduced support escalations and saw a 40% average increase in employee social impact participation, scaling their programs effectively for over 3,300 global employees.

Instacart