Case Study: Emmanuel Hospice streamlines donor management and boosts fundraising with Bonterra Que

Emmanuel Hospice raises annual appeal funds 41% with Bonterra

Emmanuel Hospice, a not-for-profit hospice provider in Michigan, faced operational complexity with its fragmented fundraising systems. Using multiple platforms for donor management, payments, and campaigns created inefficient manual workflows that pulled their small team away from donor relationships. They sought a consolidated solution from Bonterra, implementing Bonterra Que for Network for Good to streamline these processes.

Bonterra's solution provided a unified platform with AI-driven insights and coaching. This enabled Emmanuel Hospice to execute targeted donor segmentation and personalized outreach more efficiently. The measurable impact was significant: their 2025 year-end appeal targeted fewer donors but raised $65,000, a 41% increase from the previous year, while also freeing team capacity to launch new commemorative programs and consider year-round campaigning.

Emmanuel Hospice