Case Study: a large human services nonprofit improves client data reporting with Bonterra Program Management

a large human services nonprofit improves reporting for 30,000 clients with Bonterra

The customer, a large human services nonprofit, was struggling to manage information for its 30,000 clients, making it difficult to report on or query their current data. They needed a cost-effective solution to get a better picture of their services and clients, which led them to the vendor, Bonterra, and its Bonterra Program Management service.

Bonterra implemented its Program Management solution, which allowed the nonprofit to categorize its services and case notes and create customized reports to understand its data. The program was so successful that it expanded into other areas within the organization, helping to drive a strong return on investment (ROI) overall for Bonterra's customer.