Case Study: Garces Foundation increases giving by 775% with Bonterra Network for Good

Treating Donors Like Family Allows Garces Foundation to Increase Giving by 775%

Garces Foundation, a Philadelphia nonprofit serving underserved immigrant communities with healthcare and educational services, struggled with fundraising after COVID-19 disrupted its annual benefit. Its donor data was hard to use, segmentation was difficult, and its previous system only had about 40% relevant donor information, making it challenging to track retention and run targeted outreach. Bonterra Network for Good, through its Bonterra Donor Engagement Guided Fundraising solution, helped the foundation shift to a more personalized approach.

With Bonterra Network for Good’s guided coaching, engagement plans, and video features, Garces Foundation improved donor stewardship, increased communication frequency, and focused on recurring giving and tailored outreach. The result was a jump from $8,000 raised in 2016 to more than $70,000 in 2020, a 775% increase. The solution also helped deepen donor relationships and support record enrollment in English classes and more than 100 restaurant worker vaccinations.

Garces Foundation

Robin Morris

Executive Director