Case Study: Renaissance Social Services boosts individual giving and streamlines fundraising with Bonterra Network for Good

How a Virtual Fundraising Team Can Help Growing Nonprofits

Renaissance Social Services, a Chicago nonprofit that helps at-risk individuals and families find stable housing, had a small fundraising team and relied almost entirely on grants and contracts. After hiring Director of Development Shailushi Ritchie, she found fundraising tools were fragmented — a donor database that only tied to accounting, PayPal ticketing that required manual uploads, and MailChimp email reports that had to be imported — creating extra work, error risk, and limiting growth of individual giving (just $2,500 in 2015).

RSSI adopted Network for Good’s Jump‑Start Fundraising Pack, a plug‑and‑play suite that combines a customizable donor management system, donation pages with real‑time data, integrated event ticketing, peer‑to‑peer tools, and a virtual fundraising team offering coaching and a campaign plan. The integrated tools eliminated manual imports, enabled immediate donor acknowledgments, added custom donor fields, and—with expert guidance—position RSSI to expand individual giving and run stronger, more efficient campaigns.

Renaissance Social Services

Shailushi Ritchie

Director of Development