Case Study: St. John's Hospital Foundation achieves streamlined donor management and accelerated $15M+ fundraising campaign with Bonterra EveryAction

St. John's Hospital Foundation - Customer Case Study

St. John's Hospital Foundation supports St. John’s Medical Center and has grown into a major community institution, but its fundraising operations were held back by outdated donor systems. After years on Blackbaud/Raiser’s Edge that lacked social and online form integrations, the foundation needed a modern donor CRM to manage online giving, event registrations, and donor reporting more efficiently — so they adopted Bonterra EveryAction.

Bonterra EveryAction delivered integrated donation and event forms, easy-to-use reporting and fast onboarding (a single 40‑minute video), replacing PayPal and manual workflows. The foundation can now run reports in seconds instead of spending half a day, build event and raffle forms for online registration, and better track donors — improvements that supported their senior living center campaign and enabled them to increase their fundraising goal from $9M to $15M.

St. John's Hospital Foundation

John Goettler

St. John's Hospital Foundation