Case Study: The Center for Violence‑Free Relationships achieves data‑driven outcomes and program impact with Bonterra Apricot

The Center for Violence-free Relationships Experiences Culture Shift With New Preception of Data and Understanding of Outcomes

The Center for Violence-Free Relationships is a northern California nonprofit that has spent 30+ years providing crisis lines, emergency shelter, legal advocacy, counseling and prevention programs for domestic violence and sexual assault survivors. Despite strong community standing, leadership struggled to demonstrate program impact and make informed improvements because their data were incomplete and their service scope too broad.

Adopting Social Solutions’ Efforts to Outcomes (ETO) software and undertaking a Theory of Change to narrow their target population enabled caseload management, participant progress tracking, and measurement of staff activities and program outcomes. The shift made data a valued management tool, improved confidentiality and fundraising, and produced measurable results—most notably the Second Generation Project’s gains (57% improvement in youth outcomes, 29% reduction in PTSD, 53% decrease in interpersonal distress, and 23% drop in behavioral dysfunction)—while helping the Center refine programs and strengthen partnerships.

The Center or Violence-Free Relationships

Matt Huckabay

Executive Director