Case Study: Family Compass improves service delivery and reporting with Bonterra Apricot

Family Compass Uses Data to Empower Families to Break the Cycle of Abuse

Family Compass, a support services organization for families and individuals, was struggling with manual, paper-based processes to manage client information, track outcomes, and report on services. This created inefficiencies and made it hard to keep records accurate and up to date; the organization turned to Bonterra Apricot to help address these challenges.

Bonterra Apricot implemented its software to centralize case management, streamline documentation, and improve reporting for Family Compass. As a result, the team spent less time on paperwork, improved visibility into client progress, strengthened service delivery, and better demonstrated program impact through more accurate data and easier outcome tracking.

Family Compass

Heidi Saylor

Program Director