Case Study: California Department of Public Health achieves streamlined federal reporting and stronger home‑visiting outcomes with Bonterra Apricot

California Department of Public Health - Customer Case Study

The California Home Visiting Program (CHVP), created in 2010 through the Affordable Care Act’s MIECHV funding, delivers evidence-based in-home services (Healthy Families America and Nurse Family Partnership) across 22 sites to improve maternal and child health, prevent abuse, and boost school readiness. CHVP faced the challenge of reliably collecting, analyzing, and reporting standardized data across diverse local health jurisdictions to meet 35 federal benchmarks, ensure quality assurance (e.g., domestic violence screening and safety plans), and demonstrate program impact and fiscal value.

CHVP partnered with Social Solutions to implement ETO® software and built internal data capacity to enable real-time monitoring, continuous quality improvement, and configurable workflows tailored to each site. The result was streamlined federal reporting, faster identification and resolution of service gaps, stronger site coaching and data quality, and a replicable model now adopted by other states — helping CHVP document outcomes that reduce low birth weight and child maltreatment and deliver strong returns on investment (e.g., up to $5.70 per taxpayer dollar and society benefits averaging ~$81,656 per family served).

California Department of Public Health

Nichole Sturmfels

Research Scientist