Case Study: Bewilderbeest turns a £3 buyer into a £1,000+ customer with Bonjoro

How an eCommerce company turned a £3 purchase into a £1000+ customer

Bewilderbeest is a small UK eCommerce brand selling quirky cards and prints whose founders Iain and Maddy needed to boost repeat purchases and customer lifetime value without big ad budgets. To deepen connections and show their brand personality they adopted Bonjoro’s personalized video workflow, integrating Bonjoro with Shopify so opt‑ins and purchases automatically create video tasks.

Using Bonjoro to send short, humorous thank‑you and welcome videos, Bewilderbeest drove dramatic engagement and revenue increases: sends exceed 1,000 with an 80%+ open rate, reviews jumped from 10 to over 160, and a single £3 buyer was converted into roughly £1,000 of lifetime spend. Bonjoro’s personal videos changed their marketing approach and turned low‑ticket buyers into superfans and advocates.

Bewilderbeest

Iain

Bewilderbeest