Case Study: Patreon creator achieves 98% patron retention with Bonjoro

How a Patreon Creator Maintains a 98% Retention Rate

Patreon, the membership platform for creators, faces the challenge of keeping new patrons engaged long-term—three‑month retention averages around 65–78%. One creator, Siobhan O’Loughlin, achieved an exceptional ~98% retention rate (losing just 1 of 75 new patrons) by using personalized outreach, and she turned to Bonjoro to scale that approach through its personal video tool and native Patreon integration.

Bonjoro’s solution sends automatic notifications for new patrons and makes it easy to record short, authentic thank‑you videos (Siobhan used Bonjoro Pro at $39/month). By using Bonjoro to deliver personalized videos, she retained 74 of 75 patrons, generated roughly $6,600 in additional annual revenue, and achieved a reported 1,592% ROI while streamlining the welcome process via the Patreon–Bonjoro integration.

Patreon