Bonjoro
42 Case Studies
A Bonjoro Case Study
HeyGen, a company seeking to enhance its marketing with video, faced the challenge of finding an efficient way to create personalized, human-made videos to connect with customers at scale. They turned to the vendor Bonjoro and utilized its video messaging service to address this need.
Bonjoro provided a solution that integrated with HeyGen's CRM to automatically trigger the creation and sending of personalized video messages at key customer journey moments. This allowed HeyGen to build a personal onboarding experience for every new signup, sending welcome videos that made a strong first impression. The use of Bonjoro helped HeyGen strengthen customer retention and drive higher engagement rates with personalized communication.