Case Study: Besikta achieves higher conversion in its booking flow with Bombayworks

Besikta increases conversion in booking flow with Bombayworks

The customer Besikta faced challenges with an aging payment function and a booking flow that suffered from many interrupted sessions. They engaged the vendor Bombayworks to address these issues, utilizing services like Insights & Optimisation and Full Stack Development.

Bombayworks analyzed the user journey to identify where and why sessions were not completing. They optimized the booking flow and implemented Klarna's payment solution for a smoother customer experience. This project resulted in an increased conversion rate for Besikta's booking flow and led to further collaborative projects.

Besikta