Case Study: Taiwan Mobile achieves rapid embedded insurance growth with bolttech

Taiwan Mobile boosts insurance conversion 5x with bolttech

Taiwan Mobile, one of the country's largest telecommunications providers, sought to embed insurance into its digital customer channels to offer greater value and convenience. Their previous broker lacked the required digital capabilities, so they turned to vendor bolttech for a seamless and compliant embedded insurance solution.

bolttech delivered a licensed, white-label digital insurance platform integrated into the Taiwan Mobile app and website. The partnership launched with 13 travel insurance products and enabled seamless in-app purchases through the customer's billing account. The results were significant, including a 35.6% increase in insured users and conversion rates of 29% among registered users. This scalable model from bolttech marked a key step in Taiwan Mobile's digital evolution.

Taiwan Mobile