Case Study: SkinMedix increases repeat customers by 20% with Bolt

How SkinMedix increased repeat customers by 20% using Bolt

SkinMedix, founded by Aaron Kozol, struggled for years with persistent fraudulent orders that drained time and revenue while running on WooCommerce and PayPal Pro; Kozol spent roughly two hours a day manually flagging suspicious orders. In January 2020 SkinMedix switched to Bolt (Bolt CheckoutOS) to address fraud and streamline checkout.

Bolt removed fraud from the conversation and delivered a one‑click checkout that drove measurable results: a 20% increase in repeat customers, a 99.1% overall order approval rate, 13,250 Bolt accounts created, 29.3% of 2021 sales from Bolt account shoppers, 6,937 Pay Over Time transactions, and a 3.5% increase in new shoppers from the Bolt network—while chargebacks, manual fraud hours, and lost revenue declined and recoveries improved. Bolt also provided flexible, code‑level customization and better payment options (Apple Pay, PayPal, cards), freeing SkinMedix to focus on growth.

SkinMedix

Aaron Kozol

SkinMedix