Case Study: Pro Audio LA eliminates fraud and boosts conversions with Bolt

How Pro Audio LA removed fraud from the equation

Pro Audio LA, a U.S.-based retail, wholesale and custom-cabling audio company, was struggling with chargebacks and time-consuming manual fraud reviews as it scaled its ecommerce business on Volusion with PayPal Pro Gateway. Seeking a holistic solution that protected high-value orders without degrading checkout conversion, Pro Audio LA implemented Bolt’s integrated checkout, payment processing and fraud-prevention platform.

Bolt replaced manual review with an integrated fraud and checkout solution (including Order Re-Reviews and Bolt accounts), consolidating payment processing and vetting in one vendor. The results: shoppers with Bolt accounts convert 34.1% more than guest checkouts, 20.3% of monthly transaction revenue comes from Bolt accounts, and Pro Audio LA now sees a 97.1% order approval rate—allowing the team to stop worrying about fraud and reduce operational stress.

Pro Audio LA

Jason Hanan

President