Bolt
29 Case Studies
A Bolt Case Study
All Things Barbecue, a Wichita-based online retailer of grills, sauces, rubs and accessories, struggled with fraud and lost sales as it scaled. Phil Hamilton and his team were manually reviewing suspected high-risk orders (about 3 hours/week), had zero fraud coverage, and saw 40–50 legitimate orders declined weekly, while checkout conversion was under 20% before they engaged Bolt.
Bolt implemented Bolt Checkout along with its precision fraud engine and human review team, giving All Things Barbecue 100% fraud coverage and eliminating chargebacks and manual review. The switch reduced declined orders to roughly once a month, lifted approved orders by 60%, nearly tripled checkout completion to over 50% (a 190% lift), and drove six‑figure month‑over‑month revenue gains — outcomes All Things Barbecue attributes directly to Bolt.
Phil Hamilton
Operations Lead