Case Study: Monster Gardens achieves near-zero fraud and eliminates manual reviews with Bolt

After years of searching for the right solution, Monster Gardens finds Bolt

Monster Gardens, a fast-growing online and brick-and-mortar retailer known for its large YouTube following, struggled for years with escalating eCommerce fraud and time-consuming manual order verification. After trying address/phone/email cross-check services that only increased workload, the team evaluated Bolt’s fraud protection and indemnification offering as a potential replacement.

Monster Gardens implemented Bolt’s fraud solution and worked closely with Bolt’s team during setup, which eliminated the need for hours of manual reviews and removed their fraud exposure. As a result, their rate of fraud has dropped to essentially zero — reflected in metrics of 0 hours spent on manual reviews and $0 in incurred fraud losses — and the company praises Bolt’s hands-on support and ongoing product improvements.

Monster Gardens

Heather Lott

Chief Financial Officer