Case Study: Hypothesis achieves large-scale cart recovery and ₹1 Cr+ in recovered revenue with Bolna Voice AI

Wide, high-volume e-commerce conversations that actually convert

Hypothesis, a fast-growing e-commerce automation company, faced the challenge of re-engaging a high volume of cart abandonment customers in a cost-effective manner that protected their tight margins. They partnered with the vendor Bolna, integrating its Voice AI service into their Shopify product to automate personalized recovery conversations at scale.

By implementing Bolna's voice agents, Hypothesis was able to automate thousands of personalized cart recovery calls. The solution from Bolna delivered significant results, including the completion of over 95,000 calls and the recovery of more than ₹2.5 crore in lost revenue, all while maintaining a rapid 20-minute turnaround time.

Hypothesis

Damini Mishra

Co-Founder