Case Study: RE/MAX Home Center achieves streamlined operations and time savings with BoldTrail BackOffice

Leaving Lone Wolf for Big Wins with BoldTrail BackOffice

RE/MAX Home Center, a real estate brokerage, faced challenges with their previous back office platform, Lone Wolf, which was not user-friendly and difficult for their team to adopt. Seeking an updated and intuitive system, Director of Operations Tina Helms led the search for an alternative that would boost productivity and be easy to train on.

The brokerage switched to BoldTrail BackOffice, a platform that centralized their administrative operations and seamlessly integrated with their CRM. The solution streamlined data flow, eliminated dual data entry, and automated key processes like franchise reporting and commission payouts. BoldTrail provided significant time savings, reduced errors, and increased overall transaction volume, with the average brokerage saving 35%. The platform's ease of use led to excellent agent adoption and became central to the office's success.

RE/MAX Home Center

Tina Helms

Director of Operations