Case Study: Babylist retains and scales its support team with Boldr's global EOR solution

Babylist scales support from 22 to 100 team members with Boldr

Babylist, a company providing baby registry services, faced challenges in scaling and securing its support operations. Their team in the Philippines consisted of 20 freelancers on individual contracts, which posed data security risks and compliance issues. Seeking a sustainable growth model, Babylist partnered with Boldr to transition to an Employer-of-Record (EOR) solution.

Boldr implemented its global EOR service, allowing Babylist to formally hire and retain its entire existing team while ensuring compliance and security. This partnership enabled Babylist to scale its team from 20 to nearly 100 members over two years with almost no attrition. The team expanded its functions across 13 different roles and six teams, unlocking significant business growth and maintaining high quality and customer satisfaction scores.

Babylist