Boldon James
25 Case Studies
A Boldon James Case Study
Thomson Snell & Passmore, a UK law firm, needed a better way to manage and protect its large volumes of sensitive client data. Their existing methods for securing files were restrictive, hindered internal communication, and were ineffective at preventing information from being sent to the wrong people. They sought a solution that would promote user awareness and accountability without completely locking down their systems.
Boldon James provided its Classifier solution, which was implemented with a 'warn' rather than 'block' policy. This approach made employees consciously consider the sensitivity of data before sending it, significantly improving risk management across the business. The Boldon James tool was praised for being simple to use and enabling the firm to put control back in the hands of its users, fostering a culture of best-practice data handling.
David Bennett
Head of Information Systems