Case Study: a Fortune 500 pharmacy benefit management company expands data classification with Boldon James Classifier

Providing Data Classification To Pharmacy Benefit Management Organisation

The customer, a Fortune 500 pharmacy benefit management company, faced a challenge in maintaining its mature but difficult-to-support in-house data classification application for Microsoft Word. They needed a Commercial Off-The-Shelf (COTS) solution that could seamlessly incorporate their existing custom graphic icons to ensure employee adoption and correct document handling. They engaged vendor Boldon James to find a suitable product.

Boldon James implemented its Classifier product, which was specifically customized to include the customer's unique graphic icons within Microsoft Office applications. The solution was successfully deployed to over 35,000 desktops, expanding classification coverage to Word, Excel, and PowerPoint. This provided a much broader security coverage and allowed the company to retain a COTS solution developed and maintained by a valuable partner.