Case Study: HeiTech Padu Bhd centralizes real-time reporting and boosts billing accuracy with Bold Reports

HeiTech Padu Bhd cuts report development time by 85% with Bold Reports

HeiTech Padu Bhd, an ICT solutions provider, faced challenges with inconsistent data and a lack of real-time visibility due to using disconnected tools like Excel, Crystal Reports, and SSRS. This led to lengthy report development times, delayed billing, and inaccurate profitability tracking, which impacted client trust. The company sought a solution and discovered Bold Reports.

By implementing Bold Reports, HeiTech centralized its real-time data and migrated over 4,000 reports. The solution reduced report development time by 85% and cut billing reconciliation from ten days to just two. This resulted in recovering RM 420,000 and eliminating RM 180,000 per year in third-party license costs, significantly improving operational efficiency and billing accuracy for HeiTech.

HeiTech Padu Bhd