Case Study: StraightUp Solar improves project manager quality of life and customer communication with Bodhi

Straightup Solar’s Stakeholders From Employees to Customers Notice and Appreciate the Things That Bodhi Enables Driving Measurable Change in Key Metrics

StraightUp Solar, a residential and commercial solar installer serving Illinois and Missouri, needed a better way to manage highly seasonal project loads. When project managers were handling 45+ projects at once, both employee satisfaction and customer communication started to suffer. The company also wanted to strengthen referrals and long-term customer relationships, and it used Podio for CRM and project management.

To address this, StraightUp Solar implemented Bodhi to automate routine customer updates, document management, and post-engagement follow-ups, while synchronizing messages with Podio and refining workflows over time. With Bodhi, project managers could focus on more complex issues while customers received clearer, more timely communication. Within six months, StraightUp Solar reported improvements in project managers’ quality of life, the quality of communication between managers and customers, and Net Promoter Scores.

StraightUp Solar

Mike Hornitschek

Vice President of Strategic Development