Bodhi
2 Case Studies
A Bodhi Case Study
Lighthouse Solar, a Central Texas solar company based in Austin, had grown quickly through organic sales, but that growth strained its customer communications. Project managers were spending up to half their time on customer calls and updates, while referral performance and customer satisfaction were beginning to slip. Lighthouse Solar turned to Bodhi to help reduce communication inefficiencies and improve the customer experience.
Bodhi implemented automated, highly personalized project updates, integrated customer surveys, and post-installation performance monitoring across Enphase, SolarEdge, and eGauge systems. The result was less time spent on manual communications, better staff morale, and stronger customer engagement, with Lighthouse Solar reporting 10 referrals quarterly and a 30% increase in referrals, along with 84% of projects reaching net.
Stan Pipkin
Chief Executive Officer