Case Study: Greenlink Energy Solutions improves customer communication and sales with Bodhi

Greenlink Energy Solutions saves 10 hours weekly with Bodhi

Greenlink Energy Solutions, a rapidly growing company specializing in solar, HVAC, and weatherization services, faced a challenge maintaining personalized customer communication during its expansion. Their customers demanded regular updates and a centralized portal for documents, but Greenlink lacked the tools to provide this at scale with a personal touch. They turned to the vendor Bodhi for its solar expertise and customer communication platform.

Bodhi provided a white-labeled customer portal and a highly personalized implementation process. This solution automated communications, giving customers transparent access to project details and documents. The results included an 84% notification read rate, sales teams gaining 10 hours weekly, and a 30% increase in referrals. Greenlink also found Bodhi's platform so flexible they began expanding its use beyond solar into their other business lines.

Greenlink Energy Solutions