Case Study: Fortune 500 Insurance Company achieves 16.2% ALAE reduction with Bodhala

How a Fortune 500 insurance carrier reduced ALAE by 16.2% by using Bodhala to optimize their staffing and matter allocation

Fortune 500 Insurance Company was facing wildly inconsistent staffing decisions and partner hoarding that inflated costs on similar matters. The general counsel needed to standardize staffing and enforce governance for lower‑level or commodity tasks to curb overstaffing and unpredictable bills, and engaged Bodhala to address these challenges.

Using Bodhala Analytics, Bodhala analyzed time investment by cause of loss, jurisdiction, matter phase, and task to reveal staffing, rate, and cost trends and establish average time and cost benchmarks by timekeeper. Bodhala’s insights enabled a new staffing strategy and counsel guidelines with enforcement via Bodhala, delivering a 16.2% reduction in ALAE and improved forecasting and budget management.