Case Study: Bankstown Canterbury Community Transport saves time and stays accountable with BoardPro

Bankstown Canterbury Community Transport - Customer Case Study

Bankstown Canterbury Community Transport (BCCT), a not-for-profit community transport provider, was spending too much time on governance administration and compliance tasks. CEO Rachel Thompson said that before using BoardPro, she was losing days each month to the admin needed to meet requirements, taking time away from serving older people, people with disability, and other transport-disadvantaged residents.

By implementing BoardPro’s governance platform, BCCT streamlined meeting and compliance workflows such as agendas, minutes, action items, voting, and decision registers. The result was a much better-organized and more accountable process, reducing governance admin from days each month to just hours and freeing up more time to support the community. BoardPro has also been recommended to other organizations, with positive feedback reported.

Bankstown Canterbury Community Transport

Rachel Thompson

Chief Executive Officer