Case Study: AU Small Finance Bank achieves secure, efficient digital board governance with BoardPAC

AU Small Finance Bank switches to a secure and efficient digital board governance platform with BoardPAC

AU Small Finance Bank, a trusted commercial bank in India with over 17,000 employees and 647 touchpoints, faced persistent problems with its prior board meeting solution: meeting creation was time-consuming, the system was not user-friendly, post‑sales support was poor, and there was no proper categorisation of agendas and annexures. To address these gaps the bank switched to BoardPAC, a board meeting automation platform, in 2019.

BoardPAC delivered a secure, cross‑device board governance solution that let AU Small Finance Bank upload full agenda papers in one go (typical meetings have 30–40 agendas), remove limits on annexure uploads, and upload papers from anywhere. The bank reported faster, more efficient pre-, during- and post‑meeting processes, prompt post‑sales support from BoardPAC, and the added benefit of supporting the bank’s green initiatives.

AU Small Finance Bank

Manmohan Parnami

Company Secretary