Case Study: Harvey Nichols achieves unified, faster and more accurate BI & CPM with BOARD

Retailer realises benefits of Integrated, Business Wide Management Information

Harvey Nichols, a UK and Ireland high-fashion retailer founded in 1813 with around 3,000 staff, faced fragmented and unreliable reporting from a mix of BI tools and spreadsheets. The business needed a harmonised performance-management framework to improve data consistency, speed up ad-hoc reporting, and restore user confidence as the company grew.

After a successful pilot with Retail Assist, Harvey Nichols implemented BOARD to replace Hyperion, Business Objects, Arthur Planning and hundreds of spreadsheets. BOARD delivered integrated daily sales, stock and financial reporting, self-service analytics, automated forecasting workflows and much faster report runtimes (near-instant vs 30–60 minutes), freeing IT, reducing costs and giving users a single trusted “version of the truth.”

Harvey Nichols

Martin Schofield

Retail Operations Director, Harvey Nichols