Case Study: BlueCross reduces financial reporting time by 97% and automates reporting across 32 care homes with Board Decision‑Making Platform

Reducing the time of financial reporting processes by 97% with a flexible and transparent Decision-Making Platform

BlueCross is a Victorian aged‑care provider operating 32 residential homes, three independent living communities and in‑home services with over 4,000 staff. Its finance team was burdened by slow, error‑prone month‑end processes and large Excel files, spending up to a week preparing analog reporting books and struggling to deliver timely labor and P&L insights across sites to drive financial sustainability.

BlueCross implemented Board’s Decision‑Making Platform (with LightARC) to automate reporting, labor analytics and dashboards, creating a single source of truth and role‑based access for executives, operations and finance. The change cut month‑end reporting time by 97%, moved fortnightly payroll and leave reports from days to minutes, increased monthly site‑level business partnering from 0 to 32 meetings, and gave residence managers an average of 21 days per month (vs. 6) to act on real‑time insights.

Bluecross

Paul O’Mahony

General Manager Commercial Accounting