Case Study: Piazza Italia achieves smarter HR planning and workforce performance with Board

HR Intelligent Planning revolution at Piazza Italia Empowering retail workforce through performance and value measurement, smarter planning, and information sharing

Piazza Italia, a leading Italian multi-channel fashion retail company, wanted to modernize its HR function by moving beyond basic task tracking to a more strategic, objective-driven approach. The team needed better workforce metrics, more flexible planning, and a way to handle market volatility with clearer targets and stronger alignment across business units, so it turned to Board’s Intelligent Planning Platform.

Board implemented an HR Planning & Analysis solution for measuring, planning, and communicating through an MBO model, including interactive HR dashboards, personnel budgeting, FTE planning, and budgeting consolidation. As a result, Piazza Italia improved transparency and collaboration, simplified financial budgeting and forecasting, enabled scenario analysis, and achieved real-time alignment across the organization, turning HR data into actionable knowledge for continuous improvement.

Piazza Italia

Massimiliano Romano

HR Director