Case Study: Ministry of Justice achieves rapid, accurate cost and financial insights with Board

Flexible, Cloud-Based Data Analysis at HM Courts and Tribunals Service

Her Majesty’s Courts and Tribunals Service (HMCTS), part of the UK Ministry of Justice, faced slow, spreadsheet-driven reporting and fragmented legacy systems that made unit costing, scenario analysis, and timely financial insight difficult. Static formats and multiple HR/finance systems prevented the finance team from quickly consolidating data or drilling into the detail needed to set prices and control costs.

HMCTS implemented the cloud-based Board decision-making platform to unify BI, planning, and predictive analytics, and built a total absorption cost model with 14 allocation methods. The new solution automates consolidation (running in about 5 minutes versus 112 man-hours per month previously), delivers deeper, multi-dimensional cost and pricing insights, speeds reporting, and is highly adaptable—enabling HMCTS to expand into budgeting and predictive forecasting.

Ministry of Justice

Steven Howarth

Head of Value for Money in Strategic Finance