Case Study: Gigaset Communications achieves 90% IT cost reduction and smarter, standardized planning with Board

Driving standardization and a 90% reduction in IT costs across sales, supply chain, and finance

Gigaset, a Munich-based communications manufacturer with ~900 employees and €280M in revenue, needed to modernize its BI and planning after carving out from Siemens. Its legacy SAP BW/BI IP/APO landscape was complex, inflexible, expensive to maintain and required external IT support; the company therefore set out to replace those systems quickly with a lower‑cost, higher‑performance solution that would deliver faster user-driven planning and reporting.

Gigaset implemented Board to unify sales, supply‑chain and finance planning, consolidate forecasting, enable write‑back to SAP, and provide standardized, ad‑hoc reporting and product lifecycle planning in a single user-friendly platform. The change streamlined and automated processes, increased user self‑service, and cut IT reporting and planning costs by over 90%—paying for the project in under a year.

Gigaset

Verena Ueffing

Board Project Manager