Case Study: KFC achieves a 75% reduction in planning cycle time with Board

Delivering a 75% reduction in planning cycle time with a best practice Integrated Business Planning approach

KFC UK, part of the global KFC/Yum! Brands group with over 900 restaurants and 24,000 employees, faced slow, error-prone restaurant planning driven by complex, spreadsheet-based processes. Planning sales, labor and many operational drivers (electricity, uniforms, security, etc.) required manual consolidation from multiple sources, making scenario changes cumbersome and time-consuming.

KFC implemented an Integrated Business Planning solution on the Board platform, delivered with an agile approach by partner Better Decisions Group (bdg), creating a single source of truth and automated driver calculations. The new model cut planning cycle time by about 75%, reduced duplication and errors, improved auditability and quality, enabled rapid scenario updates and strategic simulations, and left the KFC team able to manage and extend the planning solution independently.

KFC

Tom Palmer

Operations Planning