Case Study: Charles Tyrwhitt achieves flexible, fast-moving merchandise planning with Board

Charles Tyrwhitt speeds planning with Board through mini go-lives and faster adoption

Charles Tyrwhitt, a British multi-channel men’s clothing retailer, faced challenges with inventory visibility and effective planning due to a heavy reliance on aggregated Excel spreadsheets. To build a more flexible, merchandising-led planning process, they selected the Board platform for its adaptability and Merchandise Planning solution.

By implementing Board, Charles Tyrwhitt built a customized planning ecosystem that provided the agility to quickly reforecast during volatile market conditions like the COVID-19 pandemic. The solution was delivered in phases, leading to faster user adoption, strong engagement, and continuous improvement. Board empowered the business to achieve fast time to value and the operational flexibility required for a fast-moving retail environment.

Charles Tyrwhitt