Case Study: Recreational Services achieves improved operational visibility and efficiency with BOARD

BOARD BI Brings Visibility to Support Growth at Recreational Services

Recreational Services, New Zealand’s leading turf, parks and facilities management company, is a family‑owned business (450+ staff, ~NZ$40M turnover) that experienced rapid growth across the North and South Islands. As demand and staff numbers rose, the company’s spreadsheet‑based reporting became unscalable and error‑prone, creating poor visibility and collaboration between teams and slowing operational decision‑making.

Longstanding IT partner Professional Advantage deployed the BOARD BI platform to unify financial, payroll, performance and contact‑centre data into dashboards and automated reports, beginning with budgeting and expanding to operations, training and IT spend. The solution delivered immediate KPI visibility, reliable and scalable reporting, faster processes and easier access for managers, markedly improving efficiency and control.

Recreational Services

Keitha Turner

Director