Case Study: National Senior Campuses, Inc. achieves streamlined governance and a 95% survey response with BoardEffect

National Senior Campuses, Inc - Customer Case Study

National Senior Campuses, Inc. (NCS), recently named the largest nonprofit in the senior living provider industry, faced fragmented workflow and information scattered across BoardEffect workrooms after a recent administrator transition. New administrator Cassandra Halyshyn inherited sixteen community workrooms, multiple advisory and regional boards, and an inconsistent use of the BoardEffect platform, and needed to centralize and streamline access for a complex, distributed governance structure.

Using the BoardEffect platform, Cassandra designed and applied standardized file-naming conventions, reorganized and relocated files and workrooms, established administrative permission rules, and refreshed the landing page to make the system more inviting. Those changes drove a significant increase in platform log-ins and engagement—95% of board members responded to their first survey almost immediately—demonstrating measurable adoption gains for BoardEffect at NCS.

National Senior Campuses, Inc

Cassandra Halyshyn

Administrator