Case Study: Starfish Family Services improves efficiency, security, and collaboration with BoardEffect

Starfish Family Services improves efficiency, security, and collaboration with BoardEffect

Starfish Family Services, a Michigan-based social service agency supporting more than 3,000 children and families, needed a better way to manage board activities, meeting materials, and compliance. Before BoardEffect, board books were assembled manually, documents were scattered across locations, and finding archived records or tracking participation took hours.

BoardEffect implemented a centralized board management platform with agenda building, a document library, Microsoft 365 integration, workrooms, surveys, reporting, and granular permissions. As a result, Starfish saved hours each day, improved meeting efficiency and collaboration, strengthened security, and increased board engagement—especially in hybrid meetings—while also making compliance tracking and governance reporting much easier.

Starfish Family Services

Susan Bovair

Executive Assistant to the CEO and Board Liaison