Case Study: City of Seat Pleasant achieves paperless operations and taxpayer savings with BoardDocs

State-of-Art Technology Improves Communications

The City of Seat Pleasant, MD, a municipality working to be the first Smart City in Maryland, faced an antiquated, paper-heavy process for producing City Council agendas and packets—printing about 30 copies and 5–10 reams of paper per meeting—which consumed significant staff time and taxpayer dollars. To modernize communications and improve transparency, the City adopted BoardDocs’ cloud-based board management solution, implementing BoardDocs LT.

BoardDocs implemented BoardDocs LT quickly (staff trained on a Thursday and used it by Monday), converting meetings to a paperless workflow and a searchable document repository. The City reported immediate savings in paper and toner and an approximately 75% reduction in staff time spent preparing materials, while improving accessibility and transparency; Seat Pleasant is now considering upgrading to BoardDocs LT with Plus for added security and multi-body management.

City of Seat Pleasant

Eugene W. Grant

Mayor