Case Study: St. Mary's County achieves greater public transparency and paperless governance with BoardDocs

St. Mary's County - Customer Case Study

St. Mary's County, MD, a fast-growing county governed by a five-member board of Commissioners, faced a fully paper-based board management process—printing 11 copies of board packets and assembling them for meetings—so citizens lacked access to meeting materials and the county struggled with time-consuming packet production and limited public transparency. To solve this, St. Mary's County turned to BoardDocs and its cloud-based BoardDocs Pro agenda solution.

BoardDocs implemented BoardDocs Pro in September 2014 with onsite training and 24x7 support, enabling cloud access to agendas, attachments and electronic meetings. The county dramatically reduced packet-preparation time, cut paper and overtime costs, removed several file cabinets by centralizing records, enabled real-time minutes and public online access to materials, and added workflow/approval trails for greater accountability—delivering measurable time, cost and transparency improvements for St. Mary's County.

St. Mary's County

Sharon Ferris

Senior Administrative Coordinator