Case Study: Charles County Government achieves enhanced public transparency and time savings with BoardDocs

Commissioners get down to the business of governing

Charles County Government faced time-consuming, paper-based creation and distribution of board packets, challenges with document retention and public information requests, and a need to improve transparency. After seeing the system in use elsewhere, the county chose BoardDocs—specifically BoardDocs Pro Plus—to replace manual processes and streamline board governance.

BoardDocs implemented its cloud-based BoardDocs Pro Plus solution, providing online agenda management, granular security for multiple governing bodies, and 24x7 customer support (a live person answers more than 99% of calls). As a result, staff time spent producing and distributing packets was reduced, documents are available to the public before meetings for greater transparency, and the county can proactively handle public records requests while freeing employees to focus on other priorities.

Charles County Government

Danielle Mitchell

Clerk to the Board of Commissioners