Case Study: City of Troy achieves paperless governance and major time & cost savings with BoardDocs

City of Troy - Customer Case Study

The City of Troy, IL faced a time-consuming, paper-heavy process for preparing City Council meeting materials: agenda information was handwritten or created in Word and staff spent hours photocopying 200 pages for each of 12 packets, consuming reams of paper and significant staff time. The new mayor prioritized moving to an electronic system, and the City adopted BoardDocs’ cloud-based board management system after seeing it in use at a local school district.

BoardDocs replaced the multi-program, manual workflow with a single cloud solution that lets staff create, edit and publish agendas remotely (including via cell phone), makes records searchable, and gives the public direct access to documents. The City of Troy reports substantial cost and time savings (eliminating roughly 2,400 pages of copies per meeting), fewer information calls, faster last‑minute changes, increased transparency, and more staff time for other responsibilities.

City of Troy

Jamie Myers

City Clerk