Case Study: Royal Surrey NHS Foundation Trust achieves 90% time savings and 36% cost reduction with Board Intelligence

Royal Surrey NHS Foundation Trust - Customer Case Study

Royal Surrey NHS Foundation Trust faced a heavy administrative burden producing and distributing board papers—spending on average 10.5 days per month and printing thousands of pages—and wanted a more automated, secure and user‑friendly approach. They engaged Board Intelligence and its Board Reporting System (including the Board Pack Manager "Manage" and the Read board portal) to reduce time, cut costs, improve convenience, and meet security requirements.

Board Intelligence implemented an automated digital board‑pack solution hosted in the UK, replacing print‑and‑courier workflows with the Manage production tool and the Read portal for secure access, search, annotation and republishing. The Trust reduced paper production time from 10.5 days to 1 day per month (about a 90% saving), achieved a 36% annual cost reduction, and expects savings of 342 days and £43,000 over three years, while improving meeting effectiveness and maintaining high security standards.

Royal Surrey NHS Foundation Trust