Case Study: Reckitt improves meeting efficiency and paper quality with Board Intelligence

How our methodology helped this FTSE 100 drive agility

Reckitt worked with Board Intelligence to address meeting fatigue and reporting overload in its UK Health division. Employees were spending up to 17 hours writing reports, often duplicating work and including too much irrelevant information, which made it hard to extract insights and slowed decision-making. Board Intelligence helped Reckitt roll out a smarter meeting model using clearer briefing and reporting tools, along with support to improve paper quality and meeting effectiveness.

The solution included time-saving templates, a briefing tool to define each paper’s scope, and training in high-impact reporting and meeting facilitation. With Board Intelligence, Reckitt reduced paper length by 80% from 30 to 6 pages on average, improved paper quality by 300% from 2/10 to 8/10, and saved 10 minutes per agenda item in meetings. The team reported clearer papers, better insights, and shorter, more focused meetings that improved morale and work/life balance.

Reckitt